Terms & Conditions


Welcome. By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the Privacy Policy govern the relationship with you regarding this website. These Terms & Conditions can be modified at any time in part or in whole, and the agreement they create without notice to you.

The terms ‘Roberto Milani’, ‘my’, ‘us’ or ‘we’ refers to Roberto Milani trading as Roberto Milani Associates, the owner of the website. The term ‘you’ refers to you, the user or viewer of this website. The content of the pages of this website are for your general information and use only and it is subject to change without notice.

Neither we nor any Third Parties provide any Warranty or Guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude Liability for any such inaccuracies or errors to the fullest extent permitted by Law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us.

This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the Copyright Notice, which forms part of these Terms & Conditions. All Trademarks reproduced in this website, which are not our property or licensed to us, are acknowledged on the website. Any unauthorised use of this website may be a criminal offence and could lead to a claim for damages. Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided on an ‘AS IS’ basis and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Limitation of Liability

All express warranties and all implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights are hereby disclaimed to the full extent permitted by law. This site does not warrant that the performance of this website will be timely, uninterrupted or free of error, or that this website or its server will be free of viruses. In no event shall Roberto Milani Associates be liable for any loss or injury, direct or indirect, incidental, consequential, special or exemplary damages, or any damages whatsoever arising from the use or performance of this website or from any information, services or products provided through this website, even if this site has been advised of the possibility of such damages. In the event that applicable law prevents the exclusion of liability for certain warranties, such exclusion does not apply to you to the extent limited by law.

Links In & Out of Our Website

From time to time our website may also contain links to other websites. These links are provided for your convenience to provide further information and once you have used these links to leave our site, you should note that we do not have any control over that other website, except where that website is owned by us. We are not responsible for the protection and privacy of any information which you provide whilst visiting any sites that we’ve linked to and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Links to other websites do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s), except where that website is owned by us.

You may not create a link to this website from another website or document without our prior written consent, except if you are one of our affiliate or referral partners and have signed an affiliate or referral agreement. You CAN link to any of our public blog posts from your blog by using the trackbacks and pingbacks function. While every effort is made to keep the website up and running smoothly, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

Roberto Milani trading as Roberto Milani Associates is the owner of the copyright of this website and content, including all products – © 2010 Roberto Milani. All worldwide rights reserved. This Agreement does not authorise you, in any manner or medium, to use our names, logos, or trademarks and redistribution or reproduction of part or all of the contents of this site and any products and services, in any form, is prohibited other than the following:

  • You MAY print or download extracts to a local hard disk for your own personal and non-commercial use only
  • You MAY download and print any products purchased from our site for your own personal and non-commercial use only
  • You MAY NOT copy extracts to individual third parties for their personal use
  • You MAY NOT, except with our express written permission, distribute or commercially exploit the content of this site or any products purchased. Nor may you transmit it or store it in any other website or other form of electronic retrieval system

Downloaded Files

You may purchase downloadable files from this website. You acknowledge and agree that all rights, title, and interest in and to the file belong to Roberto Milani, the creator of such downloadable file. You acknowledge and agree that you do not receive any rights to patents, copyrights, trademarks, or any other rights or licenses belonging to the creator of the Downloaded File beyond those expressly granted in this Agreement. The downloaded files are provided ‘AS IS’ and as such, you understand that the files may have errors or produce unexpected results. Therefore your use of any downloaded files is entirely at your own risk.

Business Terms of Service

Your use of the products and services offered on this site constitutes your agreement to comply with the following terms and conditions:

You, the client/customer, agree to not make any claims, legal or otherwise, against Roberto Milani trading as Roberto Milani Associates in connection with the terms and conditions outlined within this disclaimer and the service offered/given to you by. If you are dissatisfied with our services, please let us know and we will work with you to make it right.

Payments

For products and services purchased from our website(s), we accept payment in the following ways:

Credit & Debit Cards — We accept Debit and Credit Card payments via PayPal. All payments are processed using PayPal’s secure servers and we NEVER have access to your card details.

Cheques — We only accept cheque payments from UK customers with a UK bank account. All cheques should be made out for the full amount of the product or service (including postage & packaging costs where applicable) and made
payable to: ‘Roberto Milani’.

Please send your cheque payment to: Roberto Milani, 483 Green Lanes, London N13 4BS along with your written request to purchase one of our products or services. Please clearly state:

  • which product or service you wish to purchase
  • the quantity you require
  • your full name
  • address
  • telephone number and
  • email address

If you’re purchasing a service such as Transformational Coaching Sessions, you’ll be contacted for an initial free 15-minute consultation to determine if our services are appropriate for your needs. In the event that we proceed with your Sessions, your first session will take place AFTER your cheque payment has been received by us as cleared funds.

If you’re purchasing physical products such as CDs, your product will be shipped to you once your cheque payment has been received as cleared funds in our bank account.

Postal Orders — We only accept payments by UK Post Office Postal Order from UK customers. All Postal Orders should be crossed and made out for the full amount of the product or service (including postage & packaging costs where applicable) and made payable to: ‘Roberto Milani’.

Please send your Postal Order payment to: Roberto Milani, 483 Green Lanes, London N13 4BS along with your written request to purchase one of our products or services. Please clearly state:

  • which product or service you wish to purchase
  • the quantity you require
  • your full name
  • address
  • telephone number and
  • email address

If you’re purchasing a service such as Transformational Coaching Sessions, you’ll be contacted for an initial free 15-minute consultation to determine if our services are appropriate for your needs. In the event that we proceed with your Sessions, your first session will take place AFTER your Postal Order payment has been cashed by us.

If you’re purchasing physical products such as CDs, your product will be shipped to you once your Postal Order payment has been cashed by us.

Cancellations & Refunds

Under the United Kingdom’s Distance Selling Regulations you have the right to change your mind and cancel the purchase of any services or physical products from this website within 7 working days of the date the sale was made. You agree to inform us in writing of your decision to cancel your purchase and request for a refund. In the event of a cancellation or refund request within the 7-day period, you’ll receive a refund of any monies paid (minus shipping and administration costs), using the same payment method that you used to purchase the product or service. In the event that we cannot provide you with the services or products you have requested, you’ll be offered an alternative or will be given a full refund of any monies paid.

For any third party products or services purchased from websites that are linked to from www.robertomilani.co.uk, the transactions made are between you, The Customer and the Third Party seller. Roberto Milani Associates does not take responsibility for any third party transactions.

Postage & Shipping

We use Royal Mail to ship our products and any products purchased via this website will incur a postage and shipping charge.

For orders sent to UK customers, products will be sent to you via Standard First Class post at a cost of £1.50 item.

For orders from customers in the EU, products will be shipped using Standard First Class post at a cost of £2.10 per item.

For orders from customers outside the UK & EU, products will be shipped using Standard First Class post at a cost of £2.80 per item.

Whilst we will make every effort to ensure your product reaches you in a timely fashion however, we cannot be held responsible to the actions of Royal Mail. We’re unable to accept liability for any delays in delivery of your product nor do we accept responsibility if your product is lost in transit.

Product Disclaimer

While we have made every effort to accurately represent the products and services on this website, we cannot guarantee that you will achieve your desired outcome by using the techniques and ideas described.

About Us

www.robertomilani.co.uk is a product of Roberto Milani trading as Roberto Milani Associates. Discover how your personal information is used in our Privacy Policy.